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Jiangsu OUCO Heavy Industry and Technology Co.,Ltd Company Profile
Service

In order to serve overseas customers better, our company set up a foreign trade department in 2016, mainly consisting of foreign trade sales and after-sales technicians.

 

Pre-sale Service:

 

Responding time: OUCO foreign trade sales offer 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for users.

 

Free solution: We offer progressing solution design to all the distributor and users within 24 hours.

 

After-Sales Service:

 

Responding time: OUCO after-sales technicians will ensure 24-hour after-sales technical support upon receiving user’s notification.

 

Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

 

Spare parts: necessary spare parts are provided together with products to customers.

 

Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.

 

Telephone investigation: our after-sales team will phone the user every month during the warranty period to follow up the working conditions of the products, and to discover and solve problems, if necessary.

 

Software upgrade: lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.

 

Site instruction: service of installation is available.

China Jiangsu OUCO Heavy Industry and Technology Co.,Ltd company profile 0

In order to meet the customer's delivery date, our installation engineers are installed in the rain.delivery with protective steel frame

Shipping protective steel frame

overseas installation guidance

Engineer overseas installation guidance

History

1984- Wuxi Linglong Machinery Co., Ltd. has been established, based on processing industry.

 

1987- started to produce truck crane.

 

1994- started to produce marine cranes and port equipment.

 

2000- Our cranes are widely sold in domestic market.

 

2008- Jiangsu Guanhai Heavy Industry and Technology Co., Ltd. has been established, started to produce port equipments.

 

2009- "Guaihai" is registered as a famous trademark in china .

 

2010- Grab buckets, container spreaders and eco-hopper are widely used in  major port.

 

2012- Jiangsu OUCO Marine and Environmental Technology Co., Ltd. has been established, started to produce desulfurization and denitration equipment.

 

2013- We started to export our cranes and prot equipments to the world through trading companies.

 

2015- Exports reach half of the company's total output value.

 

2016- Our company set up an own foreign trade department, consisting of foreign trade sales and after-sales technicians.

 

2017- We mergered three subsidiaries and established the  OUCO Industry. 

 

2016- "OUCO" is registered as a trademark.

 

2018- In order to serve overseas customers better, expanding our sales team again for our company’s development needs.

 

2019- Grand plans

 

China Jiangsu OUCO Heavy Industry and Technology Co.,Ltd company profile 0

Photo Description: Company merger declaration

Our Team

Engineering Team

Engineering Team

 

Welding Team

Welding Team

 

Machining Team

Machining Team

 

Roughing Team

Roughing Team

 

Painting Team

Painting Team

 

Installation Team

Installation Team

 

Packing Team

Packing Team

 

Sales Team

Sales Team

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